Hipsnip

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Apr 7, 2009 1:52pm
One cannot tell users that they need to place a monetary value on something while also suggesting that the fee charged is functionally zero. This creates confusion - if the message to the user is that paying a penny for something makes it effectively free, then why isn’t it actually free? Alternatively, if the user is being forced to assent to a debit, how can they behave as if they are not spending money? - The Case Against Micropayments by Clay Shirky | O’Reilly Media
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